# Live Order Tracking & Communication

From the second your order is accepted by the kitchen until the knock at your door, Cravme keeps you informed at every step.

## Tracking Guides

- **[Live GPS Map Tracking](/customers/tracking/live-gps-tracking)**: Interactive map showing the driver's real-time vehicle movement, dynamic ETA countdown, and traffic conditions.
- **[Order Lifecycle Stages](/customers/tracking/order-lifecycle)**: Understanding the 5 operational stages: Order Placed, Confirmed, Food Preparing, Dispatched, and Delivered.
- **[In-App Communication & Calling](/customers/tracking/in-app-communication)**: Masked telephone calling, in-app chat with drivers, restaurant kitchen hotline, and 24/7 customer care.