# Order Processing on Partner Mobile App

The Cravme Partner Mobile App is optimized for fast kitchen staff interactions, phone notifications, and on-the-go driver handovers.

## 1. Push Notifications & Ring Alerts

Keep track of orders even when the app is backgrounded:
- Incoming orders trigger high-priority push notifications with a persistent alert sound.
- Tapping the notification opens the order card immediately to display order items.

## 2. Order Status Controls

Update orders in real time:
1. **Accept Order**: Review items and tap **Accept**. Select target preparation time (e.g. *15 mins*, *25 mins*).
2. **Food Ready**: When the order is packed, tap **Mark as Ready**. This triggers a notification to the assigned Cravme Driver to head to your pickup counter.
3. **Handover**: When the driver arrives, verify their order number and scan their app barcode or tap **Handover Completed** to start the route tracking phase.

## 3. Real-Time Driver Tracking

Monitor rider progress directly on the map:
- Tap on any active delivery order to view the assigned driver's live GPS position on a street map.
- View estimates of driver arrival times to coordinate hot packaging.
- Tap the call icon to communicate with the driver via masked phone routing if they have trouble finding your storefront.