# Customer & Ordering FAQ

Answers to questions about finding restaurants, tracking food deliveries, and managing cart orders.

---

### 1. How do I filter for purely vegetarian or vegan food?

To see only pure veg restaurants and items:
- Toggle the **Pure Veg** switch on the home screen toolbar.
- You can also apply dietary filters (e.g. *Pure Veg*, *Gluten-Free*, *Contains Egg*) within search results or inside individual restaurant menus.

---

### 2. Can I place one order containing items from two different restaurants?

No, you cannot combine items from multiple restaurants into a single delivery cart:
- This ensures delivery drivers can pick up your food hot and deliver it directly to your address without travel delays.
- If you wish to order from multiple locations, please place separate orders.

---

### 3. My delivery partner is not moving on the map. What should I do?

Live GPS tracking is updated in real time:
- If a driver appears static, they may be waiting for the kitchen to finish cooking your dishes or standing at a red light.
- You can communicate directly with the driver by tapping the **Call / Chat** button on the active order screen.

---

### 4. How do I book a table at a restaurant?

To make table reservations:
1. Open the restaurant's detail screen in the Cravme app.
2. Tap the **Book Table** button.
3. Select your date, desired time slot, guest count, and any special seating preferences (e.g. *Window seat*, *Quiet booth*).
4. Tap **Confirm Booking**. The restaurant will review and accept your reservation.