Restaurant Onboarding & Registration

Step-by-step instructions for registering your restaurant, verifying KYC, configuring bank accounts, and passing verification to go live.

View as Markdown

Joining Cravme as a restaurant partner allows you to reach thousands of local diners with a branded digital storefront and zero commission surprises.

1. Registering an Owner Account

  1. Visit biz.cravme.com or download the Cravme Partner App.
  2. Sign in with your phone number via SMS OTP or Google account.
  3. Click Add New Restaurant to start the onboarding wizard.

2. Business Verification & KYC Details

To comply with regional food safety regulations and ensure seamless payouts, have the following documents ready:

  • Business Details: Legal entity name, trade name, and full physical address.
  • FSSAI / Food License: Valid food safety certification number and document upload.
  • GSTIN / Tax ID: Registered tax identification number (if applicable).
  • PAN / Identity Proof: Government photo ID of the authorized owner/signatory.
  • Bank Account Information: Account number, IFSC code, and cancelled cheque for weekly automated direct deposits.

3. Brand & Store Profile Setup

  • Logo & Cover Photo: Upload high-resolution brand assets (recommended 1200x600 px for cover image).
  • Cuisine Tags: Select up to 4 primary cuisines (e.g. North Indian, Biryani, Mughlai, Desserts).
  • Operating Hours: Specify weekly opening and closing schedules, including separate lunch and dinner shift timings.
  • Delivery Model: Choose between Cravme Fleet Delivery (our dedicated driver network) or Self-Delivery (your in-house delivery staff).

See also

After completing onboarding, build your digital menu catalog.