Frequently Asked Questions (FAQ)

Browse answers to common questions about user accounts, delivery tracking, restaurant operations, fleet details, and refunds on Cravme.

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Welcome to the Cravme Help Center. Choose a category below to view detailed answers to frequently asked questions about our services:

FAQ Categories

  • General & Account FAQ: Standard details about registering, modifying account numbers, deleting profiles, and toggling dark mode/app preferences.
  • Customer & Ordering FAQ: Placing orders, applying coupon codes, active delivery countdowns, table reservations, and catering bids.
  • Restaurant Partner FAQ: Dashboard settings, menu configurations, quick availability toggles, printing order slips, and weekly payouts.
  • Driver Fleet FAQ: Going online, duty shifts, accepting delivery broadcasts, and handling unreachable customers.
  • Payments & Refunds FAQ: UPI/Card processing, refund SLAs, order cancellation rules, and payment dispute timelines.

See also

This wraps up the quickstart. See the links below for a few different ways to continue with Cravme.