Answers to questions about finding restaurants, tracking food deliveries, and managing cart orders.
1. How do I filter for purely vegetarian or vegan food?
To see only pure veg restaurants and items:
- Toggle the Pure Veg switch on the home screen toolbar.
- You can also apply dietary filters (e.g. Pure Veg, Gluten-Free, Contains Egg) within search results or inside individual restaurant menus.
2. Can I place one order containing items from two different restaurants?
No, you cannot combine items from multiple restaurants into a single delivery cart:
- This ensures delivery drivers can pick up your food hot and deliver it directly to your address without travel delays.
- If you wish to order from multiple locations, please place separate orders.
3. My delivery partner is not moving on the map. What should I do?
Live GPS tracking is updated in real time:
- If a driver appears static, they may be waiting for the kitchen to finish cooking your dishes or standing at a red light.
- You can communicate directly with the driver by tapping the Call / Chat button on the active order screen.
4. How do I book a table at a restaurant?
To make table reservations:
- Open the restaurant's detail screen in the Cravme app.
- Tap the Book Table button.
- Select your date, desired time slot, guest count, and any special seating preferences (e.g. Window seat, Quiet booth).
- Tap Confirm Booking. The restaurant will review and accept your reservation.