General & Account FAQ

Frequently asked questions regarding user registration, login security, and profile customizations.

1. How do I change my registered phone number?

To update your primary phone number:

1. Tap on the Profile tab in the Cravme app.
2. Select Account Settings > Edit Profile.
3. Tap Change Phone Number.
4. Enter your new phone number and verify it using the SMS OTP code sent to the new number.

2. Can I sign in using multiple devices at the same time?

Yes, Cravme supports active multi-device sessions:

• You can remain logged in on multiple browsers, tablets, and phones simultaneously.
• To audit active logins or sign out of other devices, go to Profile > Settings > Active Sessions to see all active device types and locations, and tap Sign Out of Other Devices.

3. How do I delete my Cravme account permanently?

To permanently delete your account:

• Go to Profile > Settings > Privacy & Safety.
• Tap Delete Account.
• Confirm your identity with a secure SMS OTP code.
• Your personal details, delivery addresses, and order histories will be permanently removed from our active database within 30 days.

4. How do I toggle between light mode and dark mode?

App visual themes can be customized:

• Go to Profile > Preferences > Visual Theme.
• Choose between System Default, Always Light, or Always Dark styles.
• Custom fonts and text sizing can also be adjusted under the same menu for readability.