The Cravme Partner Mobile App is optimized for fast kitchen staff interactions, phone notifications, and on-the-go driver handovers.
1. Push Notifications & Ring Alerts
Keep track of orders even when the app is backgrounded:
- Incoming orders trigger high-priority push notifications with a persistent alert sound.
- Tapping the notification opens the order card immediately to display order items.
2. Order Status Controls
Update orders in real time:
- Accept Order: Review items and tap Accept. Select target preparation time (e.g. 15 mins, 25 mins).
- Food Ready: When the order is packed, tap Mark as Ready. This triggers a notification to the assigned Cravme Driver to head to your pickup counter.
- Handover: When the driver arrives, verify their order number and scan their app barcode or tap Handover Completed to start the route tracking phase.
3. Real-Time Driver Tracking
Monitor rider progress directly on the map:
- Tap on any active delivery order to view the assigned driver's live GPS position on a street map.
- View estimates of driver arrival times to coordinate hot packaging.
- Tap the call icon to communicate with the driver via masked phone routing if they have trouble finding your storefront.