The Cravme Partner Web Dashboard provides a wide, desktop-optimized board to manage high-volume orders. It connects directly with local hardware like kitchen display screens and receipt printers.
1. Live Order Board Columns
The Live Orders tab divides orders into four distinct status boards:
- Pending: New orders awaiting review and kitchen confirmation.
- Preparing: Orders currently cooking with count-down preparation timers.
- Ready / Dispatched: Orders prepared and handed over to riders or awaiting customer counter pickup.
- Completed: History of orders delivered today.
2. KOT & Thermal Receipt Printing
Automate kitchen order ticket (KOT) workflows:
- Auto-Print: Enable the auto-print toggle in the dashboard settings to print order slips immediately upon acceptance.
- Hardware Compatibility: Works with standard 58mm and 80mm thermal receipt printers via local browser print managers.
- KOT Slip Details: Slips print customer names, order numbers, dish items, preparation notes, and addon modifier choices.
3. Web Sound Alerts
Never miss a incoming order:
- The dashboard plays a repeating sound alert for any new pending orders.
- Adjust alert volume or enable continuous ringing until accepted in Settings.