Prompt and accurate pickup ensures food arrives hot, fresh, and on time.
1. Navigating to the Restaurant
- Tap Navigate on the active trip screen to launch your preferred GPS navigation app (Google Maps, Apple Maps, or Waze).
- When you arrive at the restaurant parking or counter, tap Arrived at Restaurant.
2. Order Verification & Checklist
- Provide the restaurant counter staff with the Order ID (e.g.
#CRV-8492). - Verify all items listed in the driver app (e.g., 2 Main Dishes, 1 Bread Basket, 2 Cans of Soda).
- Ensure beverages or cold items are packed separately from hot curries or freshly baked items.
- Check that tamper-evident safety seals and tape are securely placed across all bags.
3. Package Handling & Thermal Bag Stowing
- Place the food upright inside your insulated Cravme Thermal Delivery Bag.
- Secure the bag zippers to maintain food temperature during transit.
- Tap Order Picked Up to transition to customer navigation.